Hey there! At AquaFitN, we’re not just another e-commerce store—we’re a small team of fitness enthusiasts who genuinely care about your experience. Ever since our founder, Sarah, started this journey from her garage, one thing hasn’t changed: we read every single email. Yep, even the rants about delayed deliveries (we’re working on it, promise!).
Honestly, we’ve had customers suggest product ideas that ended up being our bestsellers. So whether you’ve got feedback, a quirky story about your AquaFitN gear, or just want to chat hydration tips—we’re all ears.
Fun fact: Our customer service rep, Mike, once spent 45 minutes helping a grandma pick the perfect water bottle for her yoga-loving cat. True story.
Our chatbot "Drip" is available 24/7, but between you and me—it gets overly excited about hydration facts. For complex stuff, hit the "Talk to a Human" button during business hours.
P.S. If you’re emailing about that limited-edition pineapple-shaped bottle... we’re begging the supplier for a restock too!